The Long and Short of Advisor Videos

A Wendy’s Wednesday Whimsy

A question I often hear from advisors: How long should my videos be?

So, first, if you’ve got any prancing baby goats handy (and you’re frittering away your time on Facebook), I’d say the sky’s the limit.

But let’s say you have to resort to actual information. Then what? Opinions vary. A lot.

Continue reading “The Long and Short of Advisor Videos”

Are Your Clients Happy? Time Will Tell

© Can Stock Photo / photocreo

A Wendy’s Wednesday Whimsy

Hey, did you catch the recent study that’s been making its way around the popular press: “Buying time promotes happiness”? As perennially popular as happiness tends to be, the media jumped right on this one.

Of course one study – even an academic one – isn’t “proof” according to evidence-based rigor. But this particular one seems about as far-reaching as a stand-alone inquiry can get. It’s co-authored by five academic heavyweights from four universities. Plus it represents four academic disciplines across three countries – the U.S., Canada and the Netherlands. Contributors came from Harvard University’s Business School, the University of British Columbia’s Department of Psychology, Maastricht University’s Department of Finance, and Vrije Universiteit’s Center for Philanthropic Studies.

Go ahead and read the study yourself, but one of its compelling conclusions is as follows:

“[W]orking adults report greater happiness after spending money on a time-saving purchase than on a material purchase.”

I’ve seen a number of posts lately about the value of spending money on spending time … i.e., on having experiences instead of possessions. Tim Maurer recently covered this subject nicely, for example. The study I’m referencing suggests people also derive a lot of pleasure from spending money on saving time or, put another way, on avoiding experiences they’d rather not have, like housekeeping or yard work.

Or how about wealth management? While financial services didn’t seem to come up as a happiness-generating time-saver in this particular study, I’d be willing to bet there are plenty of people who would rather be mowing the lawn than figuring out how to finagle their finances.

So here’s an interesting idea for your marketing & communications: What if you presented the value you bring to your clients in increments of time instead of just the money? Here are some ideas to get you going.

Portfolio management services saves some time. After initial set-up, maybe you’re saving a family a couple of hours every month by managing their portfolio for them. That’s nice, but a decent roboadvisor can take care of that too, so this is just the beginning. Continue reading “Are Your Clients Happy? Time Will Tell”

Investing, Viking-Style?

© Can Stock Photo / patrimonio

A Wendy’s Wednesday Whimsy

Sometimes when I need a brain-break between projects, I spend a few minutes on Facebook, viewing what everybody is up to, sharing a few “likes,” and moving on.

Usually, there’s no harm done. Then, a month or so ago, I stumbled across a hoax about a family who had allegedly held a fiery Viking Funeral that ran amok. According to Snopes, the piece was satire, never intended to be taken seriously. Unfortunately, by the time I saw it, that wasn’t so obvious. The author did such a great job – or maybe real news is sometimes so outrageous these days – that I fell for it, hook, line and sinker, and took it to be true. I also took it and shared it on Facebook.

Continue reading “Investing, Viking-Style?”

Don’t Be Me (Go To the June EBI Conference)

A Wendy’s Wednesday Whimsy

True story. When I was in my teens, my mother, brother and I went to see the Indy 500 world-class motorsports race. Through a family connection, we had darn good seats. But in case I got bored, I brought along a book to read. It was hard to ignore all the commotion, but I managed. Let’s just say I was not this kid.

 

 

In stark contrast to this delightful child (with the best laugh ever), here I am at 10 years old, impatiently waiting for my dad to finish his photography, so I can get back to it.

 

 

Then and now, if I’m not reading, I’m mostly writing. That might explain why, other than even thicker glasses, not much has changed. (I do wish I still had those awesome bell-bottoms!)

It’s also why I don’t get out much, especially to conferences where people gather and (gasp) speak to one another. Most of the time, I’d rather be writing, reading, or reading about writing.

Continue reading “Don’t Be Me (Go To the June EBI Conference)”

“They” Said It Was Okay: New Use of Gender-Neutral Pronouns

© Can Stock Photo / scanrail

A Wendy’s Wednesday Whimsy

March 24, 2017 may have seemed like an ordinary day to you. But for U.S. journalists and the rest of us word-nerds who mostly use the Associated Press (AP) Stylebook as our guide, it was the day the organization finally threw in the towel on a long-standing gender identification debate.

The AP has stopped insisting we match singular subjects with singular pronouns, even when the gender could be either/or (or these days, “neither,” or “all of the above”).

At least with respect to the grammar of things, I was singularly delighted to hear the news. On the one hand, perpetuating stereotypes by defaulting to male or female pronouns has long left me cold. Who’s to determine whether that indeterminate doctor, nurse, advisor or architect is a “he” or a “she” on second reference? Continue reading ““They” Said It Was Okay: New Use of Gender-Neutral Pronouns”

Canadian Bank Bloopers: Have You Heard the News?

© Can Stock Photo / gleighly

A Wendy’s Wednesday Whimsy

Have you heard the news? First there was that little Wells Fargo dust-up down here in the states. Now, ALL of Canada’s big banks – or at least some 1,000 of their employees – have reportedly been deluging CBC News investigative reporter Erica Johnson’s inbox, anxious to talk about the pressures they’ve felt to place customers’ best interests second.

The story broke in early March with a bank teller confessing, “I will do anything I can to make my goal.” I wonder if Johnson had any notion that this chink in the wall was soon to be split wide open with a flood of “me too” mea culpas sent her way. She reported on them in this incredible, mid-March follow-up piece, “We are all doing it.”

Incredible to me, anyway. Usually, the popular press loves nothing more than a juicy financial scandal. Except, apparently, if it’s going down up in Canada. What, have we got too many of our own to report on? Unless I’ve missed it, I haven’t seen a peep in the major U.S. media outlets.

Continue reading “Canadian Bank Bloopers: Have You Heard the News?”

Evidence-Based Connections Between Flossing and Finance

© Can Stock Photo / andreykuzmin

A Wendy’s Wednesday Whimsy

One of the best lessons from last fall’s Evidence-Based Investing Conference in NYC didn’t take place at the conference itself. It happened in the train station, where I met up for a couple of hours with “Annie,” a high school friend I hadn’t seen since the late 70s.

Had Facebook existed then, maybe we would have been better at staying in touch. It didn’t, and we weren’t. Fortunately, the bear hug Annie gave me when we reconnected promptly eliminated any time and distance between us. We jumped right back in where we left off, talking about nothing in particular and everything at once.

One of the things we talked about was this “evidence-based investing” jones that had brought me to the East Coast to begin with. Annie, who is a palliative care senior social worker at a major medical center, said something at the time about the comparative challenge of evidence-based medicine, controlled studies and practical treatments.

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Corporate Communications Can Be a Super Pain

A Wendy’s Wednesday Whimsy

With the torrent of political news we’re awash in at the moment, I’ve had a hard time finding my whimsy of late. We could all use something especially whimsical this week, don’t you think?

Exhibit A: No matter how carefully your marketing pros plan your company’s consistent branding, one worker-bee with a misplaced label can cause it all to come crashing down. What a super pain.

 

Then again, that front-line worker-bee better captured my actual sentiment about house painting. Perhaps there are lessons to be learned from that.

Enough said.

Wise Wording: More Accurate or More Approachable?

© Can Stock Photo/Birchside

A Wendy’s Wednesday Whimsy

Continuing to explore some of the questions I raised in my post-EBI Conference post, Questioning … Processing … Evidence-Based Investing, today I’ll touch on another question I posed, but left unanswered:

When describing investing to the general public, is it better to go with terminology that is more accurate or more familiar?

To be honest, I’m still not sure I have an easy answer.

More Accurate?

Clearly, the term evidence-based investing is more accurate. It’s closer to the essence of how most advisors with whom I collaborate are serving their investor clients.

After all, if the best available evidence suggested that stock-picking skills and market-timing reflexes generated true alpha over time and after costs … that’s what we’d be doing. Some might call that “active,” but the justification would still be evidence-based. Continue reading “Wise Wording: More Accurate or More Approachable?”

Evidence-Based Investing: Is It Literature?

© Can Stock Photo / tharun15

A Wendy’s Wednesday Whimsy

In my last post, Questioning … Processing … Evidence-Based Investing, I offered a mind dump of some of the questions I’ve been considering since I attended last November’s Evidence-Based Investment Conference.

I may or may not comment further on the entire list of questions. That’s where the whimsical part comes in. Today, I want to air my views about the first question I posed:

How important is the “evidence-based investing” name to begin with? Must it be tightly defined, or is a loose confederacy all well and good?

Personally, I’ve decided I can live with the loose confederacy. In fact, we are probably best served by it … if we embrace our inner Bob Dylan. Continue reading “Evidence-Based Investing: Is It Literature?”